Customer sign in

Security

Built for utility data

Each utility runs in its own isolated environment on AWS.

  • Separate per utility. Each customer has its own database, storage, users and API. Nothing is shared between utilities.
  • Sign in with your work account. Microsoft single sign-on with your existing MFA, Google sign-in, or invite-only accounts managed by your own administrators. A utility with its own identity provider (SAML or OpenID Connect, such as Okta) can use it by arrangement.
  • Encrypted end to end. TLS 1.2+ in transit, encryption at rest, key-only SFTP, and no meter data on public pages.
  • Upload-only connector keys. The browser connector's key can only send files. It can't read data, and admins can revoke it at any time.
  • Need more? The Enterprise secure deployment option adds required authenticator-app sign-in and an encryption key you can switch off.
  • Your history stays yours. Tamper and event history is retained, so the evidence is there when a meter is questioned months later.
Meter Health Score on AWS Utility AUtility BUtility C

New features

Recently added New

More control over your data and how people sign in, added to every utility's environment.

New

Data use controls

Your administrators choose whether your data may help improve detection or appear in combined public statistics. Opting out takes effect from the day it is saved, and every change is recorded.

New

Meter ID privacy

Prefer not to send real meter numbers? Replace them with substitute IDs on your own network before files leave it. You keep the key, and detection works the same. Ask us for the guide.

New

Secure deployment option

For the strictest requirements: required authenticator-app sign-in and an encryption key made for your utility that you can switch off. See the Enterprise option.

New

Activity audit trail

Sign-ins, page views, exports, uploads and administrator changes are recorded, so you can see who did what and when.

New

Strict browser security policy

Every page is served with a content security policy that limits where scripts, data and connections can come from, and blocks the site from being embedded elsewhere.

New

Roles for every user

Administrators, analysts, viewers and shop users each see only what their role needs, enforced on the server as well as in the page.

See it on your own route data

Ask for a demo or a pilot on a few of your own exports. Already a customer? Sign in with your work email.